FAQS

Frequently Asked Questions (FAQ)

1. What is MOD 1?
MOD 1 is an AI-powered streetwear brand that combines technology, fashion, and individuality. We create custom, print-on-demand apparel with futuristic urban aesthetics designed to empower self-expression.

2. What makes MOD 1 different from other streetwear brands?
Unlike traditional brands, MOD 1 uses AI to predict trends, personalize designs, and deliver unique apparel that reflects your individuality. Every piece is made on-demand, reducing waste and promoting sustainability.

3. How does MOD 1 use AI technology?
Our AI-driven system analyzes global fashion trends, customer preferences, and cultural aesthetics to create designs that feel personal and ahead of the curve. This ensures every piece is unique and future-forward.

4. Is MOD 1 sustainable?
Yes! MOD 1 operates on a print-on-demand model, which means we only produce what you order—eliminating overproduction and reducing waste. We also use eco-friendly inks and responsibly sourced fabrics to minimize our environmental impact.

5. Where do you ship?
We currently ship worldwide. Shipping times vary by location, but most orders arrive within 7–14 business days.

6. How long does it take to process an order?
Since every item is made-to-order, processing typically takes 2–5 business days before shipping.

7. Can I return or exchange my order?
Yes, we accept returns within 30 days of delivery.

  • Items must be unworn, unused, with tags, and in original packaging.
  • Customers are responsible for return shipping costs.
  • A 10% restocking fee applies to all non–point-of-sale returns.
  • Final sale items and gift cards are not eligible for return.
    Contact us at emails@mod1apparel.com to begin a return.

8. What materials do you use?
We use high-quality fabrics and eco-friendly inks for all our apparel to ensure comfort, durability, and sustainability.

9. How do I care for my MOD 1 apparel?
Machine wash cold, inside out, with like colors. Tumble dry low or hang dry for best results. Avoid ironing directly on the design.

10. What payment methods do you accept?
We accept all major credit cards, PayPal, and secure digital wallets. All transactions are encrypted and processed through trusted payment gateways to ensure your information is safe.

11. Is my payment information secure?
Absolutely. We use industry-standard SSL encryption and partner with secure payment processors to protect your data.

12. How can I contact MOD 1?
You can reach us via email at emails@mod1apparel.com or through our Contact page.

13. Does MOD 1 have a physical store?
No, MOD 1 is an online-only brand. This allows us to focus on delivering personalized, on-demand fashion without the overhead of physical retail.